FREQUENTLY ASKED QUESTIONS
Essential information, thoughtfully considered.
ARE CLARK CURATED PIECES LIMITED?
Yes. Many Clark Curated pieces are introduced in intentionally limited quantities.
Select collections, numbered editions and special releases may not be reproduced once they are fully collected.
WHEN WILL MY ORDER SHIP?
In-stock orders are dispatched by the next business day.
Expedited orders received by 2 PM Eastern Time on a business day are dispatched the same day.
Orders placed after 2 PM, on weekends, or on recognized holidays are dispatched the next business day.
Pre-order pieces follow the estimated production and fulfillment timeline provided on the individual product page.
HOW WILL I RECEIVE TRACKING?
Tracking information is provided electronically once your order has been dispatched.
CAN I MODIFY OR CANCEL AN ORDER?
Because fulfillment may begin shortly after an order is placed, modifications and cancellations cannot be guaranteed.
For assistance, contact Client Services at support@clarkcurated.com with your name and order number as soon as possible.
DO YOU OFFER PRESCRIPTION LENSES?
Yes, on select frames.
Prescription availability is determined by the individual style and may include both optical frames and select sunglasses.
Frames eligible for prescription customization will be clearly identified within the product details. If you are unsure about a particular piece, Client Services is available to assist.
DO YOU ACCEPT RETURNS OR EXCHANGES?
Return and exchange eligibility is determined by the nature of the piece and collection.
Please review our Return Policy for complete terms and any exclusions relating to pre-order, limited-edition, personalized, or individually numbered pieces.
WHAT IF MY ORDER ARRIVES WITH A CONCERN?
Please contact Client Services at support@clarkcurated.com with your order number and supporting photographs when applicable.
Each concern is reviewed individually and with care.
HOW MAY I CONTACT CLIENT SERVICES?
Client Services is available at:
Live assistance may also be available while browsing Clark Curated.
Clark Curated
Chosen. Limited. Yours.